Help & Support
General Advice
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Citizens Advice Dudley & Wolverhampton | Free, confidential advice on debt, benefits, housing, employment and consumer issues. | 0809 278 7919 | emailadvicecadudleyandwolverhampton@dudleycabx.org | www.citizensadvicedudley.org |
| Refugee and Migrant Centre (RMC) | Advice and support for asylum seekers, refugees, migrants and vulnerable individuals. | 01902 311 554 / 0800 066 3444 | info@migranthelpuk.org | www.rmcentre.org.uk |
| Wolverhampton Information, Advice and Support Service (IASS) | SEND advice and support for children, young people and families. | 01902 556945 | ias.service@wolverhampton.gov.uk | www.wolvesiass.org |
| Safeguarding MASH | Advice and intervention concerning safeguarding children and vulnerable adults. | 01902 555392 (Out of Hours: 01902 552999) | Not published | www.wolverhampton.gov.uk |
| NHS 111 | Non-emergency medical advice and health guidance available 24/7. | 111 | N/A | www.111.nhs.uk |
Families
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Base 25 | Support for children, young people and families including counselling, wellbeing and exploitation prevention services. | 01902 572040 | info@base25.org | www.base25.org |
| Yo! Wolves | School holiday activities, food provision and family support information. | Not published | Not published | www.yowolves.co.uk |
| Childline – Anti Bullying | Free and confidential support service for children and young people. | 0800 1111 | Via website | www.childline.org.uk |
| Age UK Wolverhampton | Advice, information, activities and support services for older people and their families. | 01902 572060 | enquiries@ageukwolverhampton.co.uk | www.ageuk.org.uk/wolverhampton |
Finance
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Wolves at Work | Employment, training, CV writing and careers support. | 01902 554400 | wolvesatwork@wolverhampton.gov.uk | www.wolvesworkbox.com |
| Citizens Advice Dudley & Wolverhampton | Debt advice, benefits support and financial guidance. | 0800 144 8848 | debtadvice@wolverhamptoncitizensadvice.com | www.citizensadvicedudley.org |
| Christians Against Poverty (CAP) | Free debt counselling, budgeting support and financial wellbeing services. | 0800 328 0006 | contact@capuk.org | www.capuk.org |
| National Gambling Helpline | 24/7 live chat or via WhatsApp | 0808 8020 133 | ||
| West Midlands Gambling Harms Clinic | We support people from the West Midlands who are experiencing harms from gambling. | 0300 123 0996 | westmidlandsgamblingharmsenquiries@mpft.nhs.uk | www.midlandsgamblingclinic.org |
Health & Wellbeing
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Samaritans Wolverhampton | Emotional support 24 hours a day for anyone in distress. | 116 123 | jo@samaritans.org | www.samaritans.org |
| Shout | Free 24/7 text support service for people struggling to cope. | Text 85258 | N/A | www.giveusashout.org |
| ACCI | Mental health and wellbeing support for African Caribbean communities | 01902 571230 | support@acci.org.uk | www.acci.org.uk |
| Black Country Mental Health NHS Helpline | Mental health advice, support and crisis assistance. | 0345 646 0827 | Via NHS services | www.blackcountryhealthcare.nhs.uk |
| Wolverhampton Recovery Near You (Aquarius) | Alcohol and drug recovery services, treatment and support. | 0300 200 2400 | Via website | aquarius.org.uk |
| New Cross Hospital Chaplaincy Team | Spiritual and pastoral support for patients, visitors and staff. | 01902 695098 | rwh-tr.chaplaincy@nhs.net | www.royalwolverhampton.nhs.uk |
| Mind (Black Country Partnership) | Mental health support, advocacy, counselling and wellbeing resources. | 01384 685060 | info@bcmind.org | www.bcmind.org |
| Cruse Bereavement Support | Bereavement counselling and support for adults, children and families. | 0808 808 1677 | helpline@cruse.org.uk | www.cruse.org.uk |
Housing & Homelessness
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Wolverhampton Homes | Housing services, tenancy support and emergency housing assistance. | 01902 556789 (Emergency: 01902 552999) | Via contact form | www.wolverhamptonhomes.org.uk |
| P3 Charity – Wolverhampton Housing & Homelessness Service | Housing advice, homelessness prevention, accommodation and outreach support. | 01902 296451 / 0800 107 6753 | westmids@p3charity.org | www.p3charity.org/services/wolverhampton-housing-and-homeless-service |
Food Support
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| Harvest Community Foodbank | Food provision and for individuals and families in crisis. Friday 3:30pm – 4:30pm |
01902 692750 | ntcght@outlook.com | www.ntcght.uk |
| Good Shepherd Ministry | Food provision, hot meals, emergency support and advice for those experiencing hardship. | 01902 399955 | info@gsmwolverhampton.org.uk | www.gsmwolverhampton.org.uk |
| Black Country Foodbank | Emergency food parcels and support for individuals and families in crisis. | 01384 671250 | info@blackcountryfoodbank.org.uk | www.blackcountryfoodbank.org.uk |
Domestic Abuse Support
| Organisation | Description | Phone | Website | |
|---|---|---|---|---|
| The Haven Wolverhampton | Support for women and children affected by domestic abuse and homelessness. | 08000 194 400 | info@havenrefuge.org.uk | www.havenrefuge.org.uk |
| St George's Hub | Support for men and their children affected by domestic abuse. | 01902 421904 | Via website | www.st-georges-house.org.uk |
| National Domestic Abuse Helpline | Free, confidential advice and support for anyone experiencing domestic abuse. | 0808 2000 247 | Via website | www.nationaldahelpline.org.uk |
Contact emergency services on 999 if someone is in immediate danger.

